About Donald Wright
Experienced expert in aligning technology strategy with business objectives, improving service delivery operations, and driving organizational growth through innovation, automation, and strong leadership. Recognized for developing teams, optimizing processes, and delivering measurable improvements in uptime, scalability, and customer satisfaction.
- LocationLewisburg,Ohio
- Emailwrightdonny7@gmail.com
- Phone+1 (937) 203-5938
- GitHubgithub.com/donnywright
- Websitedonald.thefamilywright.com
Work Experience
Senior Project Engineer
2023 – Present
Opti-Vise · Remote
- Specialized MSP serving 65+ clients across Government, Manufacturing, Credit Unions, Banking, and Non-Profit verticals with a focus on cybersecurity, SOC compliance, and CI/CD process maturity.
- Own full project lifecycle for all client-facing and internal initiatives — conception, planning, runbook execution, and steady-state handoff.
- Primary project management authority across a diverse portfolio spanning network infrastructure, security deployments, and compliance-driven engagements.
- Serve as technical liaison between engineering teams and client stakeholders, ensuring delivery milestones and SLAs are consistently met.
- Drive CI/CD and process improvement initiatives to streamline repeatable delivery workflows across the engineering organization.
VP of Managed Services ( Infrastructure Architect)
2018 – 2023
Sentrics · Akron,Ohio
- National MSP and technology solutions provider. Promoted from Lead Network Engineer to VP, building and leading the Engineering and NOC organizations.
- Led Engineering and NOC teams as Department Head — responsible for hiring, mentoring, performance management, and career development across both organizations.
- Served as the final escalation tier for all client-facing infrastructure incidents, ensuring rapid resolution and minimal client impact.
- Chaired the IT Strategy Team and served as a standing member of the Chief Technology Officer Council (CTOC), contributing to organizational roadmap and investment decisions.
- Architected hybrid Active Directory infrastructure with encrypted, end-to-end backup leveraging Amazon S3 for critical workloads and virtual machines.
- Led selection, deployment, and operationalization of RMM and ITSM platforms — driving standardization of incident tracking, SLA reporting, and endpoint management at scale.
- Designed and implemented network architecture for both internal infrastructure and managed service client environments, spanning perimeter security through endpoint management.
Lead Network Engineer
2016 – 2018
Sentrics · Akron,Ohio
- As a seasoned Senior Network Engineer with a track record spanning over 7 years, I have played a pivotal role as a key member of the Sentrics technical leadership team. Overseeing the organization's entire infrastructure, I led a team of professionals in driving innovation, resolving complex network issues, and contributing significantly to the development of cutting-edge products and services.
- Incident Management Expertise: As the designated Subject Matter Expert for Incident Management Escalations, I ensured the swift and efficient resolution of network-related issues, maintaining optimal system performance and minimizing downtime.
- Project Leadership: Successfully led and managed end-to-end projects, demonstrating a comprehensive understanding of the project lifecycle. In the realm of Sales Engineering, I served as a Lead Engineer on potential sales projects, leveraging technical acumen to contribute to successful outcomes.
- Business Analytics and Decision Support: Applied business analytics skills to generate actionable insights, facilitating informed decision-making processes and enhancing overall operational efficiency.
- Database Administration: Proficiently administered databases, specializing in SQL, Postgres, MYSQL, and Oracle, ensuring data integrity and accessibility.
- Reporting Solutions: Developed and implemented reporting solutions utilizing tools such as Brightgauge, PowerBI, and Microsoft SCCM, enhancing visibility into key performance metrics and driving strategic initiatives.
- Microsoft SCCM Administration: Took charge as the Microsoft SCCM Administrator, deploying Windows SCCM instances for internal operations and on-premise installations at client sites. Effectively managed the deployment of over 300 endpoints, ensuring seamless operations and optimal network performance
- Fortigate Firewall Expertise: As a Subject Matter Expert in Fortigate Enterprise Firewalls, FortiAnalyzer, and FortiManager, I brought unparalleled expertise to the team, contributing to robust network security and management.
Senior Network Engineer
2011 – 2016
Dayton Tehnology Group · Vanalia,Ohio
- A Senior Network Engineer at Dayton Technology Group, a prominent Managed IT Service Provider specializing in IT Security and Compliance. Reporting directly to the President, I served as the second-to-last escalation point for all incidents, problems, and issues, overseeing the day-to-day operations and leading a dynamic team of 10+ engineers.
In this leadership capacity, my commitment to fostering professional growth was evident through successful coaching and mentoring initiatives, driving the career development of engineers within the organization. As the primary engineer for high-profile customers, I skillfully addressed their needs, showcasing a keen ability to balance client satisfaction with organizational objectives.
My proficiency in network management is highlighted by my role as the Fortigate Lead Engineer for Deployments and Troubleshooting, contributing significantly to the organization's network security initiatives. I have led and coordinated a team of 10+ engineers, implementing effective business processes to optimize operations and ensuring the highest level of service delivery.
My technical expertise extends to designing and implementing end-to-end infrastructures, including firewalls, switches, routers, servers, phones, printers, wireless networks, and peripherals.
- Planned, Architected and Deployed 100+ Fortigate Firewalls for Enhanced Network Security
- Implemented 50+ Ubiquiti Edgemax Switches for efficient network management, and installed/configured over 200 access points to ensure reliable wireless connectivity
- Performed 10+ Office 365 Migrations
- Conducted 35+ Exchange deployments and upgrades
- Deployed more than 30 new Active Directory sites with streamlined Group Policies for enhanced network management.
IT Director
2004 – 2010
AD Master Supply· New Carlisle,Ohio
- As the IT Manager at Ad Master Supply, I held a pivotal role that extended far beyond the traditional boundaries of an IT Director. Tasked with overseeing technology integration across various departments, I played a key role in transforming operations from Customer Service to the Shop Floor and Warehouse Management.
In collaboration with Ownership and Management, I spearheaded the development of warehouse identification and process management. This involved implementing robust procedures that not only streamlined production but also provided accurate insights into productivity metrics. My strategic approach to change control processes earned me the position of Change Control Process Supervisor, reflecting my commitment to maintaining system integrity.
As a versatile professional, I assumed the mantle of Systems Administration, actively managing SAGE and serving as the go-to person for Active Directory and Group Policy administration. One of my notable accomplishments involved the seamless integration of Injection Molding Machinery for enhanced configuration process control, showcasing my proficiency in technology integration.
Furthermore, I took charge of EMR integration, facilitating online ordering through a hosted website. This initiative not only showcased my technical prowess but also underscored my commitment to leveraging technology for business growth.
Senior Account Executive
2001 – 2004
Global Government And Education Solutions · Fletcher,Ohio
- Distinguished Senior Account Executive with over 3 years of expertise in driving success within Global Government and Education Solutions. Proven track record as a strategic consultant, adept at identifying lucrative opportunities aligning with our comprehensive product and service portfolio. Specialized in orchestrating end-to-end sales processes, from product solutioning and scoping to finalizing deals and overseeing seamless implementation. Recognized for an unwavering commitment to client satisfaction and a knack for cultivating lasting relationships. Possesses a keen understanding of the intricacies of the public sector and education landscape, enabling precise tailoring of solutions to meet diverse needs. A results-driven professional, consistently surpassing targets and contributing to the sustained growth of Global Gov/Ed Solutions. Ready to leverage a rich background in consultative sales to deliver exceptional value and drive revenue growth for a dynamic organization.
My Volunteering
Director of Technical Services
2017 – Current
Lewisburg Baptist Church · Lewisburg,Ohio
The Lewisburg Baptist Church is a medium sized church in Lewisburg Ohio, that provides 3 services a week and offers many ministries to accommodate the needs in the area. As Technical Director my primary focus is meeting the needs of the Church and the Ministries from a technical perspective. Leading the design, development and implementation of all technical processes with department heads and stakeholders.
My Skills
Technical Skills
Soft Skills
Tools & Technologies
DockerAnsibleNcentral
Conenctwise RMMConnectwise ManageService Now
AWSAzureIntune
HuntressArctic WolfBlackpoint
Service TitanMetaswitchMicrosoft 365
GSuiteLibrenmsAnsible
OpenClawSentinel OneCI/CD